Welcome to the BCS Enterprise IT Helpdesk Portal.
By creating an account and using this system, you agree to the following basic terms and conditions:
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Authorized Use Only: This portal is intended strictly for authorized employees to report and track official company IT support requests.
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Accurate Information: You agree to provide accurate personal, company, and contact information (including email and Viber number) so IT Support Staff can assist you promptly.
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Account Security: You are responsible for keeping your login credentials confidential and must not share your account with unauthorized individuals.
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Remote Support Consent: When providing AnyDesk credentials on a support ticket, you authorize assigned IT Support Staff to remotely access your workstation solely to diagnose and resolve the reported issue.
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Data Privacy: Information submitted in support tickets and attachments is logged and processed internally for IT service delivery, security auditing, and quality assurance.